Operations Coordinator Assistant - Shore Excursions

About the Role

Join Our Team as an Operations Coordinator Assistant!

Are you an organized, detail-oriented professional with a passion for delivering exceptional service? We are seeking an Operations Coordinator Assistant to join our team and play a vital role in ensuring smooth operations and outstanding experiences for our clients and partners.

Responsibilities

• Act as the primary contact for clients, providing top-notch concierge services and addressing inquiries with professionalism
• Coordinate and manage tour operations, scheduling drivers and guides for seamless and timely service
• Create and optimize employee schedules to ensure effective shift coverage and operational efficiency
• Handle bookings with domestic and international agencies, driving business growth and client acquisition
• Collaborate with accounting teams to manage invoicing and maintain accurate financial records
• Oversee operations for Airbnb properties, including guest bookings, maintenance, and ensuring high accommodation standards

Requirements

• Advanced proficiency in professional English, both written and verbal
• Strong problem-solving and multitasking abilities
• Exceptional attention to detail and organizational skills
• Effective time management and ability to meet deadlines under pressure
• Collaborative team player with excellent communication skills
• Experience in tour coordination, logistics, and client relations is an advantage

Benefits

• Be part of a fast-paced, rewarding environment where your contributions make a direct impact on client satisfaction and business success
• An excellent opportunity to grow your operational management skills within a dynamic and supportive team