Receptionist Thessaloniki
The Company:
COLORS hotels have become a home away from home for modern travelers. Having already an established presence in Thessaloniki and Athens, we offer a tailor made, smart living experience to all our guests, combining fresh, contemporary design with exceptional hospitality values and a personalized approach.
Along with guests, we also greatly value our team. We support a growth mindset and we invest in our team by providing continuous training, coaching and excellent working conditions.
The Position:
We invite you to join one of the most inspiring, fast growing and modern hotel chains in Greece. If you are interested in working with us, we are currently looking for a Reception Agent based in Thessaloniki.
Requirements:
- 5 years work experience in a similar role in a 4* hotel.
- Excellent command of English both written and verbal.
- Proficiency in computer use.
- Professional attitude and appearance.
- Excellent interpersonal skills.
- Very good organizational skills.
- Responsible and motivated.
- Eager to learn and develop new skills.
- Thessaloniki resident.
Responsibilities:
- Provide an excellent guest experience. Ensure all our guests receive a warm welcome, a speedy and professional check-in/out, following COLORS procedures and guidelines.
- Be proactive and anticipate guests needs.
- Seek customer feedback. Handle customer concerns.
- Inform and keep track of housekeeping. Confirm guest rooms are ready.
- Manage telephone reservations when necessary.
- Perform shift’s assigned tasks.
- Be well organized and prepared for peak hours.
- Follow cash management procedures.
- Establish excellent communication with other COLORS hotels and departments.
- Participate in team meetings and prepare requested recurring reports.
- Maintain Reception area well organized and clean.
- Prepare shift handover.
We offer:
- Attractive remuneration package.
- Opportunities for personal growth and career advancement.
- Excellent working conditions.
- Year round employment.