Customer Care (Polish Speakers)

Optimal HR Group, on behalf of its client, a multinational company that specializes in multilingual services, is looking to recruit Polish Speaking Customer Care Agents.

The candidate will be responsible for:

• Efficiently responding to the customer via emails 
• Answering incoming calls
• Providing personalized solutions for each client

Requirements:

• Excellent knowledge of the Polish language (spoken/written)
• Good command of the English language

Additional Qualifications:

• Prior experience in a call center will be considered as a plus
• IT literacy
• Excellent communication and interpersonal skills
• Strong customer orientation, understanding customer needs

• Competitive remuneration package
• Bonus Scheme
• Meal Vouchers
• Private Health Insurance
• Company’s premises are easily accessible via public transportation