Location: Chania, Crete, Greece
Job Description: We are seeking a highly organized and detail-oriented Operations partner to
oversee the day-to-day activities of our company. The ideal candidate will be responsible for
streamlining operational processes, managing bookings, and ensuring efficiency in all aspects of
our business. Strong leadership skills and the ability to collaborate with cross-functional teams are
essential.
Qualifications/Requirements:
- Excellent English
- Strong verbal and written communication skills
- Understanding of good customer service practices and a customer-focused mindset
- Ability to handle multiple tasks and prioritize work effectively
- Attention to detail for managing reservations, itineraries, and other travel-related documents
- Intermediate computer skills
- Ability to work well in a team environment
- Problem-Solving Skills & Flexibility
Key
Responsibilities:
-
Reservation Management
- Handling and confirming reservations for tours, accommodations, transportation, and other travel
services. Itinerary Planning
- Assisting in the creation and customization of travel itineraries for clients
- Coordinating with various service providers to ensure a seamless travel experience.
Customer Assistance
- Providing information and assistance to clients regarding travel destinations, services, and
itineraries
- Handling inquiries, changes, and addressing concerns from clients before, during, and after their
travels Documentation and Paperwork
- Managing and organizing travel documents, including tickets, vouchers and various services
Communication with Suppliers
- Liaising with local vendors, hotels, transportation providers, and other travel partners to secure
bookings and request rates
- Confirming reservations and resolving any issues that may arise with suppliers
We provide a competitive salary reflective of the candidate's experience and qualifications.
The company follows a bonus and incentives policy too.
All labor rights are fully reserved
Growth opportunities in a fast-growing organization