We are seeking a skilled and
enthusiastic Reservations Agent to join our reservation department. As a
Reservations Agent, you will play a crucial role in handling guest requests and
arranging bookings, ensuring a seamless experience for our guests. Your attention
to detail and excellent customer service skills will contribute to our guests'
satisfaction and help maintain our hotel's reputation for exceptional service.
Qualifications:
- Minimum of 3 years of experience in the field of tourism and
reservations
- Studies or educational background related to the field of tourism
- Knowledge of Reservation System
- Customer Service Skills
- Attention to Detail
- Organizational and Multitasking skills
- Problem-Solving Abilities
- Knowledge of
Hotel Operations
- Time Management
- Sales Skills
- Language Proficiency
- Team Player