The luxury 5 star hotel Branco Mykonos seeks for a Reservations Agent.
Job Summary:
The Food and Beverage Reservations Agent is responsible for handling guest inquiries, managing restaurant and beach reservations, and ensuring a seamless booking experience. They act as the primary point of contact for guests seeking dining reservations, special requests, contributing to an exceptional guest experience.
Key Responsibilities:
- Reservations Management:
- Handle incoming reservations via phone, email, and online booking platforms
- Confirm reservations, manage waitlists, and coordinate with restaurant and beach staff on availability
Guest Service & Communication:
- Provide guests with detailed information about dining options, menu offerings, and special promotions
- Address guest inquiries and special requests, such as dietary restrictions
- Maintain a high level of professionalism and hospitality in all interactions
Benefits:
- Competitive salary
- Career growth and training opportunities
- Pleasant working environment