Reservantions Agent / Concierge

A high end villas/hotels rental agency company in Mykonos is looking for a reservations - concierge agent to join our team in our offices in Athens.

Your main responsibilities will be:

• Respond to client enquiries via email Instagram, email, Whatsapp
• Liaise with property owners to collect new material for the upcoming season
• Liaise with property owners for availability for new requests
• Handle venue reservations for clients (changes/amendments/cancellations, etc)
• Handle all logistics for confirmed bookings
• Handling of all booking platforms (airbnb, vrbo, booking).

• Experience in the hospitality industry
• Experience with hospitality platforms such as booking.com, airbnb, expedia (both as a guest and as a host)
• Proficient in English (written and oral)
• Excellent communication skills
• Good knowledge of WhatsApp, Instagram, Facebook
• Excellent in word/excel
• Willingness to work outside office hours during peak season
• Self driven to achieve goals and grow outside the basic requirements
• Organized with the ability to multitask