We are expanding our team and
looking for new colleagues to join us! We are hiring for location: Heraklion. If you are
interested, please send us your CV. We can’t wait to meet you!
Overall Responsibility
- Coordinating the different areas on the ramp, servicing aircraft and liaising
with local service providers of all services in an efficient and timely manner.
Key Areas of Responsibility
- Representing
the Company at a specific location
- Liaising
with authorities at respective airports, ATC, CAA, Customs and Immigration
and with various vendors
- Taking an
active part in other Company projects or in Company’s joint venture in the
location
- Actively
participating in aircraft charter sales and other Euro Jet services
- Identifying
areas where improvement in vendor services is needed, informing Company
accordingly and requesting such improvements be made by those vendors
- Reporting
any special events taking place at the Agent’s location (exhibition, sport
event, summit, etc.)
- Ensuring
seamless travel of the client and accommodating client requests when
reasonable
- Arriving
at the airport at least 60 minutes before the flight arrival / ETA
- Arriving
at the airport at least 30 minutes before planned crew arrival from the
hotel
- Staying
at the airport until aircraft is airborne (at least 20 minutes)
- Meeting
and greeting client’s aircraft, crew and passengers upon arrival and
departure
- Informing
the Company of any new requests or communications made at the location
- Coordinating
catering, airport services, aircraft handling, transportation, fuel and
other services requested and as needed
- Fill out
the Service Report in real time and according to instructions
- Using a
fully functional smart phone (IOS, Android 4+) with Euro Jet application
for online reporting
- Obtaining
crew signature on the Euro Jet form – one copy for Crew, one copy for
Agent
- Reporting
all irregularities during flight
- Report
and NOTAMs / irregularities that might affect future flights
- Answer
OCC’s requests within one-hour maximum
- Sending
competition report every week to the Sales department
- Informing
the OCC immediately in case the Agent cannot comply with his/her
obligations
- Receiving
and delivering all communications as requested by the client and Company
- Paying
local vendors on behalf of the Company and as instructed by the Company
- Collecting
copies of invoices, when necessary, from each vendor and forwarding to
Company for timely payment
- Forwarding
a signed Service Request / Verification Form along with any third-party
vendor invoices to Company’s head office for processing and payment no
later than one day following the departure of the respective aircraft
- Using the
provided Company materials as indicated (e.g. uniform, briefing folders,
magnetic signs, carpets)
Our requirements
- PC skills
(MS Excel, Word, Power Point, Outlook)
- Excellent
typewriting skills
- Advanced
level of English language (written, spoken)
- Excellent
communication skills (oral and written), presentation and organizational
skills
- Positive
attitude; ability to multi-task
- Reliable
and responsible person with attention to detail
- High
school education
- Basic
knowledge of office administration
- Dynamic
person willing to work flexible schedule, including nights, weekends and
holidays
- Driving
license type B
About our company
Euro Jet is the leading provider of flight support
services in Europe and Central Asia. We are the only company of its kind to
have a network of our own agents spanning this region of the world.
We provide
ground handling support, permits, jet fuel, flight planning, hotel
arrangements, crew transportation, catering, and credit facilities. Euro Jet
supports over 10 000 flights a year for Executive Jets, Commercial, Cargo, and
Military aircraft.