Front Office Receptionist (Ref: FOR017)

Ikos Resorts is a 5* hospitality chain that creates and develops a collection of contemporary resorts, based on the exciting concept of Infinite Lifestyle. At Ikos Resorts, we envision to offer an outstanding customer experience, based on supreme operational excellence, warm hospitality & great teamwork. We currently look for Front Office Receptionists to join our Hotel teams for season 2017.

Responsibilities:

• Manage the efficient operation of the Front Office engaging in all related tasks and procedures (check in-out, welcoming guests, payments/orders process, deal with any special requests, complaints etc.)
• Ensure the highest standards of guest care is maintained
• Provide a friendly, efficient and courteous service at all times
• Operate relevant switchboard, call center and reservations software as per all Front Office related activities

We are an equal opportunities employer. All applications will be considered as confidential. 

Skills:

• Enthusiastic, friendly & self-motivated personality eager to learn, develop and be part of a growing team 
• Excellent Knowledge of English language. A second language fluently spoken would be an advantage (ideally between German, Russian & French)
• Related work experience within a luxurious environment
• Previous experience in using switchboard/telephone operator and Front Office software (Opera, Fidelio) would be an advantage
• Hospitality Degree desirable