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03/10/2024

Operations Manager

Τουρισμός - Ξενοδοχεία

Πόλη ΜΑΡΟΥΣΙ | ΑΘΗΝΑ - ΑΤΤΙΚΗ
Απασχόληση Πλήρης απασχόληση

Περιγραφή

Trekking Hellas is seeking to hire an Operations Manager for the Incoming Tourism department at our headquarters in Marousi, Athens.

Position:Operations Manager – Incoming Tourism

Department: Incoming Tourism Operations

Key Responsibilities:

  • Ensure the complete and efficient organization of trips across Greece.
  • Lead and manage the Incoming Tourism Operations team to achieve department goals.
  • Establish effective communication and negotiations with local providers to secure optimal pricing, quality, payment terms, and cancellation conditions.
  • Liaise with international travel agents and FITs (Free Independent Travelers).
  • Maintain close collaboration with the Sales Department to draft, prepare, and review programs from both financial and quality perspectives.
  • Work closely with the Accounting Department to manage incoming and outgoing payments and related invoicing.
  • Recruit, train, and coordinate guides and facilitators required for trip operations.
  • Contribute to budget reporting in collaboration with the Sales Department.

Qualifications:

  • Proven professional experience in the Tourism & Hospitality industry.
  • Degree in Tourism or Business Administration.
  • Fluency in Greek and excellent command of English (written and spoken).
  • Proficiency in the following software: Excel, PowerPoint, Word, online booking platforms, virtual meeting tools, CRM, or similar systems.
  • Strong team spirit and the ability to lead and collaborate effectively.
  • Exceptional organizational, communication, and negotiation skills.
  • High adaptability and flexibility.

Highly Desirable:

  • Personal or professional experience in outdoor activities.
  • Proficiency in a third language (preferably German or French).
  • Previous travel experience within Greece, and willingness to travel.
  • Knowledge of environmental best practices.

Application Process:

Please send your CV along with a cover letter. Use the subject line: “Incoming Operations Manager – [Your Full Name]”. The application deadline is October 25, 2024. Interviews will be held in November 2024, and the successful candidate will be expected to start by or during January 2025.

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