Operations Director HVAC- Θεσσαλονίκη

ManpowerGroup Greece on behalf of our client, Homeserve es, a multinational home emergency repairs and improvements business company, is seeking for a successful candidate for the role of Operations Director HVAC based in Thessaloniki.

Objective: Reporting to the local Country Manager and being part of the management team, the Operations Director HVAC will be the key player in order to analyze new business & development strategies, especially those related with new partner agreements, contracts acquisitions and both organic & inorganic growth. He/she will also develop a crucial operational role in installations and maintenance) regarding the supervision of daily activity, value proposition, best practices implementation and best-in-class customer service.

Responsibilities:

• Participate in the business development and sales activity in collaboration with the Business Development and Sales Department
• Oversee the day-to-day operations of the company, ensuring efficiency and effectiveness across all departments
• Based on the strategy, he/she will help to detail the operational plan and ensure its implementation
• Oversee the elaboration / development of the activity in projects, compare the achievements with the initial estimates and propose / take the appropriate corrective measures, if necessary
• Propose and determine efficiency streams for the business
• Support & promote Internal and external relationships, especially those related with strategic decision makers in relevant sectors
• Collaborate in the finance processes: budgeting, forecasting and analysis of the main metrics and KPIs

• Bachelor’s degree in engineering, Renewable Energies, business administration, or a related field
• At least 15 years of experience and at least 10 in middle-management or management roles, focused on business strategy, commercial approach, B2B and B2C operations
• Prior experience in the HVAC / energy markets is a must with the ability of having managed a full business, including P&L and its employees
• Prior experience in a management consulting firm or big four is valuable
• Proven track record demonstrating operational & commercial excellence
• Excellent communication and negotiation skills, with the ability to engage effectively with diverse stakeholders
• Strong leadership capacities with a collaborative approach to problem-solving
• Results-driven, with a strong commitment to achieving organizational goals

• Competitive compensation
• Work in a dynamic and international environment
• Collaborative and supportive team culture
• Participation in innovative and impactful projects
• Transportation Expenses
• Company car
• Private insurance