The Gundari hotel resort in Folegandros, is looking for candidates for the following position:
Front Office Agent
Position description:
- Prompt and efficient completion of all Front Office duties (check in, check out, invoicing, call center, guest assistance with requests and complaints, Concierge)
- Daily preparation of reports
- Demonstrate exceptional guest service, being proactive in all guests’ requirements & requests, with their prompt & successful resolution
- Provide a friendly & warm welcome and service to all guests
- Friendly & warm cooperation with all colleagues and department heads
- Maintain the Front Desk in a professional order
Qualifications:
- Previous experience of 2 years in a similar position within a 5* property
- Computer literacy & knowledge of Hospitality PMS software (Protel)
- Fluency in Greek & English, extra languages are considered a plus
- Strong problem-resolution, organizational & multitasking abilities
- Punctual, well-groomed with strong interpersonal and communication skills
- Friendly & kind personality, with team spirit
- Degree in Hospitality / Tourism would be desirable
What we offer:
- Continuous training
- Highly competitive salaries depending on qualifications
- High quality accommodation and food conditions
- Significant career development prospects
- A pleasant working environment
If you consider yourself suitable to become part of our family by providing high quality services in a friendly working environment, we will be happy to receive your CV.
All applications are confidential and will be treated with the utmost discretion.