Friendly, out-going, passionate and able to relocate? On behalf of our client is a luxurious 5-star boutique hotel nestled in the heart of Chora, Mykonos, with 33 exquisitely designed suites, we are seeking a Front Office Receptionist to join a dynamic team.
The ideal candidate will be technology-proficient, possessing emotional intelligence with great communication skills and a “Yes we can” attitude towards guests and colleagues.
What to expect:
- Maximum of 9 working hours per day, including a 30 minute break.
- One day off per week.
- Payment within the first five days of each month.
- All wages and benefits are included as required by law.
- Two meals per day.
- Comlimentary use og the hotel's gym facilities.
- Accommodation inside the establishment with or without cohabitation.
- Opportunities for professional development
- Friendly and collaborative work environment
- Training and Development.
The Role:
- Greet guests with a friendly and professional demeanor.
- Assist guests with check-in and check-out procedures.
- Provide information about hotel services, facilities, and local attractions.
- Handle guest inquiries, requests, and concerns promptly and courteously.
- Manage reservations, including booking, cancellations, and modifications.
- Ensure accurate and up-to-date information on room availability.
- Collaborate with other departments to ensure seamless coordination of guest services.
- Answer phone calls and respond to emails in a timely and professional manner.
- Relay messages, information, and requests to the appropriate staff members.
- Keep the team informed about any relevant guest feedback or issues.
- Maintain an organized and tidy front desk area.
- Handle cash and card transactions accurately.
- Assist with administrative duties as assigned by the management team.
- Address and resolve guest concerns or issues with efficiency and professionalism.
- Collaborate with other departments to ensure swift resolution of guest problems
Skills that can make you outstand in this role.
Missing some? You will still be considered as valuable ambassador.
- Previous experience in a similar role within the hospitality industry is preferred.
- Degree in hospitality field will be an asset.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Familiarity with hotel management software is a plus.
- Fluency in English and additional languages is an advantage.
Next Steps:
- Quick and easy online application by attaching your CV in PDF or WORD format.
- Register to our platform as Ambassador (follow the steps at www.uworc.com)
- Our recruiters will contact you in order to set up a zoom meeting.
- We will put you in touch with the hotel managers to finalize the agreement.