KATIKIES in Santorini is looking for a Receptionist (season 2025).
Job Responsibilities:
- Provide a
friendly & warm welcome and service to all guests.
- Maintain the main lobby
and front desk in a professional order.
- Demonstrate exceptional guest service,
being proactive in all guests’ requirements & requests, with their prompt
& successful resolution.
- When aware of guest complaints, intervenes to
assist the guest with their complaint and takes measures to resolve the issue.
- Ability to answer guest calls and handle them appropriately.
- Respond to all
guest requests in an accurate and timely manner. Interaction with guest can be
in person and by phone.
- Ascertain guest satisfaction, collects keys, posts late
charges, and presents bill to guest.
- Settle bill accurately through credit card
or cash transaction.
- Follow all relevant Health & Safety department
regulations & all guest service guidelines.
- Perform end of day duties and
prepare reports.
Job Requirements:
- Previous experience of 2 years in a similar
position within a 5* property
- Degree in Hospitality / Tourism (desirable)
- Computer
literacy & knowledge of Hospitality PMS software OPERA (desirable)
- Fluency
in English & Greek is required. The knowledge of a second language will be
considered as an asset (Especially if Mandarin).
- Excellent personal
presentation.
- Ability to multi-task in a high-volume environment, utilizing a
variety of computer systems to check in and out, run daily reports,
select/assign rooms arriving guests, and restaurant/activity/spa reservation
systems.
- Strong communication and interpersonal skills.
- Teamwork spirit. Works
harmoniously and professionally with co-workers and supervisors.
Katikies Offers:
- Competitive compensation package based on qualifications and
experience.
- Accommodation at fully equipped apartments
- Daily meals
- Pleasant
working environment
- Supportive management
- Training and career development
- Excellent opportunities for career progression
All applications will be treated
in strict confidentiality and only suitable candidates will be contacted.
If
you want to be part of KATIKIES team, please send us your CV.