Andronis
is currently recruiting for season
2025
Front Office Manager
We are looking for a Front Office Manager who wants to move his/her career
forward. If this sounds as a great challenge, why
don ‘t you join Andronis team consisting of 6 hotels in Santorini and Paros,
with more than 600 employees, all driven by an inspiring purpose of providing
the finest services around the world.
About Us
Andronis Group consists of luxury hotels, fine dining restaurants & more in
Santorini, Paros & Athens.
Our mission is to offer true hospitality that
will remain indelible in the heart and mind of every visitor.
We are passionate about creating unforgettable moments and memories. We
achieve this by ensuring that our guests truly enjoy simple pleasures. Each
Andronis hotel is inspired by the landscape in which it is located, respecting
the cultural heritage of the area. Our team is devoted to offering the warmest
hospitality and unparalleled service to all our guests. Cosmopolitan life at its best &
authenticity is what lies at the heart of the #AndronisExperience.
Meet the Team!
Our team consists of people with vision and
passion for what they do. Our employees are our greatest asset and our greatest
investment. We are committed to offering continuous training, personal
development and support for each team member. On a daily basis, the management
of the company, as well as a team of Mental Health scientists, take care of the
well-being of every employee and each team on a personal and professional
level.
As a Front Office Manager you will…
- Manage the daily operations of
the Front Office department, ensuring exceptional guest service is delivered
- Monitor and manage room
inventory, availability, and rates to maximize revenue
- Ensure all front desk procedures
are followed, including guest check-in and check-out, billing, and room
assignments
- Handle guest complaints and
resolve any issues to ensure guest satisfaction
- Maintain a positive working
relationship with other hotel departments to ensure teamwork and efficient
operations
- Ensure appropriate training for all team members,
prepare work schedules, and compile feedback reports accordingly
- Hold monthly department meetings keeping staff
informed of all activities in the hotel, reinforcing employee standards and
promoting a strong team atmosphere and culture
- Remain current in all updates with regards to new
procedures and training
- Be aware and able to enforce all health and safety
procedures
Entry Requirements:
- Bachelor's degree in Hospitality Management or related
field
- Proven, at least, 3 years experience in a similar role
within the luxury hospitality industry
- Excellent
command of the English language, both spoken and written
- Additional language knowledge would be consider an
extra asset
- Knowledge of hotel systems such as PMS, POS, and CRM
- Excellent leadership, communication, and customer
service skills
- Strong organizational and problem-solving abilities
- Strong customer service orientation
We offer:
- Accommodation with AC, wi-fi,
laundry access and access to our
open air gym
- Continuous training
opportunities (hard & soft skills)
- Free Counseling line for our
employees and their relatives (mental health & business psychology)
- The provision of uniforms
- Discounted
Mini Market prices at our Employee dedicated market
- Three
meals per day at the staff restaurant
- Transportation
to/from work
- Discounted
rates at selected Andronis Restaurants
Why be part of our journey?
It is a unique chance for you to work in one of
the fastest growing hotel groups in Greece, alongside dedicated colleagues and
professionals. Being a part of Andronis is not “just a job”. There is purpose,
passion, and meaning in what we do. We place great emphasis on passion and team
spirit – reasons why our well-rehearsed team has been together for many years.
The goal Andronis set from the beginning is the
provision of high-standard services for its customers, partners and the society
of Santorini and Paros. A valuable pillar for Andronis is its staff, who are
considered the most essential image of the company.
Our promise to you
Andronis offers an energizing workplace adopting
an open culture and transparent communication. We encourage a collaborative
working environment while offering development opportunities for our employees.
All our employees are treated with respect, while we strive to ensure you have
the tools and resources you need to be successful.
Andronis is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, age, sexual orientation, marital status, national origin, pregnancy, color, citizenship or any other group protected by the law.