Zealots of Nature a company that specializes in Personal Care and Cosmetics, part of COCO-MAT group of companies is currently seeking:
Sales and Customer Support Coordinator
Location: Metamorfosi
About the role: As a Sales and Customer Support Coordinator, you will play a crucial role in ensuring the smooth and efficient operations of the sales department. This position involves supporting the sales team with various administrative tasks, managing customer inquiries, preparing sales reports, and assisting with order processing and customer relationship management.
Key Responsibilities:
- Provide administrative support to the sales team
- Handle order entry, processing, and tracking
- Manage inventory levels and assist with order fulfillment
- Respond to customer inquiries and provide assistance with product information, pricing, and order status
- Resolve customer issues and complaints in a timely and professional manner
- Maintain and update customer records in the CRM system