Location: Center of Athens, Greece
Job Type: Full-Time
About Us:
At Red Berries, we offer exceptional apartment rental experiences that cater to the unique needs of our guests. Our team is dedicated to providing high-quality service, ensuring comfort, and creating an inviting community for everyone who stays with us. We are looking for a dynamic and engaging individual to join our team as a Marketing Operations and Guest Relations specialist, playing a key role in enhancing our marketing efforts and delivering outstanding guest experiences.
Position Overview:
As the Marketing Operations and Guest Relations team member, you will be responsible for managing marketing campaigns, engaging with our guest community, and promoting our apartment services. Your ability to communicate effectively, both online and offline, is crucial in ensuring that our marketing initiatives reach their target audience and contribute to the overall success of Red Berries.
Key Responsibilities:
- Execute and manage marketing campaigns across multiple channels (online and offline).
- Develop and define goals and success metrics for marketing programs.
- Monitor and report on the effectiveness of marketing initiatives and provide actionable insights.
- Act as a primary point of contact for guests, offering information on amenities, local attractions, and available services.
- Engage with the guest community, both online (social media) and offline, maintaining a positive and professional presence.
- Conduct quality assurance tasks to ensure our services meet the highest standards.
- Develop and create engaging content to enhance brand presence and guest engagement.
- Assist in organizing promotional events and public relations efforts to build awareness and foster relationships with guests.