We are looking to recruit a Supervisor for our offices in Athens.
Responsibilities
- Drive team KPIs, including and not limited to:
o HP country quota ($, coverage).
o Individual agent quota.
o Agent productivity.
- Participate to country HP Business planning exercise (Partner/Customer focus, Coverage considerations, Product/Promotional needs to grow business, etc.).
- Build, maintain & communicate a strong ambition for the business, team and individuals.
- Ensure the right Process of Management and KPIs to drive the organization's performance against sales goals, strategies & action-plans. Be accountable for results.
- Develop succession planning within the team, to ensure continuous skill set development/growth for the individuals.
- Perform on going coaching activities with sales agents, coordinate with training department where needed in order to drive individual development.
- Deliver team communication in a motivational manner, build team energy.
- Demonstrate strong influencing skills to drive the team, managing change effectively, resulting in positive outcome.
- Be a role model and ensure HP's ethical rules.
- Drive the execution of the sales strategy (HP portfolio, campaigns/initiatives/programs, target markets, partners & customers, sales coverage) through right POM and KPIs.
- Drive the sales pipeline, guarantee forecast/predictability and maximization of margin through the right activities, POM and KPIs.
- Assessment of team skills/motivation, identifying potential resource risks, flagging to
- HR/Management any anticipated hiring needs. Coordinate effectively with HR, to ensure pipeline of candidates available to support new recruitment needs.
- Troubleshoot on issues/escalations that affects people/team perf & constantly look for new ways to evolve space, driving improvement in sales operation and performance.
- Support HP in sales tactics and action plan to anticipate partner/customer needs to pro-actively provide business recommendations.
- Constantly looks for new and better ways to drive sales operations and sales performance.
- Interlocks with HP EMEA, Sub-regions, and countries on a weekly basis.
- Manage, motivate and coach team to overachieve quota.
- Build a true succession plan to allow individual growth within sales teams.