Front Office Manager

Zélia Resort & Spa in Potidea Halkidiki, is an adults-only 5-star hideaway, boasting 105 exquisite rooms and suites, with magnificent vistas of the azure of the Aegean Sea against the majestic backdrop of Mount Olympus.

Are you a dynamic and experienced hospitality professional seeking a challenging and rewarding role?

We are looking for a passionate and dedicated Front Office Manager to lead our team at Zelia Resort Halkidiki.

• Oversee the daily operations of the Front Office department, including check-in, check-out, reservations, and guest services.
• Manage and motivate a team of dedicated professionals to deliver exceptional guest experiences.
• Ensure smooth and efficient operations, maximizing guest satisfaction and revenue.
• Implement and maintain high standards of service, cleanliness, and safety.
• Resolve guest complaints and issues promptly and professionally.
• Analyze key performance indicators and implement strategies to improve performance.
• Develop and maintain strong relationships with guests and staff.

• Proven experience as a Front Office Manager or similar role in a luxury hotel or resort.
• Strong leadership and interpersonal skills.
• Excellent organizational and time management abilities.
• In-depth knowledge of hotel operations and systems.
• Proficiency in Protel property management system (PMS).
• Excellent communication and problem-solving skills.
• Fluency in English, with additional language skills preferred.

• Competitive Compensation: Enjoy excellent salary packages and generous benefits - 12 month employment
• Career Advancement Opportunities: Advance your career within an emerging hospitality brand.
• Unforgettable Experiences: Work alongside talented professionals and interact with discerning guests.
• A dynamic and supportive work environment.
• Accommodation, meals and transportation to and from the Hotel.