Medapp Healthcare Technology is looking for an Account manager for the interventional cardiology department.
This department reports to the company's Sales Manager. The collaboration products with Boston Scientific concern electrophysiology and the device part of defibrillators and pacemakers.
Specifically we need a Clinical Sales Account Manager to provide clinical support at assigned accounts at a territory or regional level.
Key Responsibilities
- Supported by AM, contributes to the development of annual strategic plan by providing RSM, NSM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / products trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
- The would normally divide their time between 80/90% Clinical & 20/10% Sales
- Supports RSM’s in understanding account’s unmet needs and expectations to facilitate account strategy and plans development.
- Support of medical personnel and field staff during procedures after careful training
- Competent contact person and consultant for the medical management and medical staff
- Identifies, manages and reports to the RSM the sales opportunity deriving from clinical support; consequently, supports AM and RSM in clinical selling based on clinical support information provided.
- Provides education support.
- Maintains market share at BSC accounts by delivering excellent product in-servicing, evaluations, and continuous procedural education.
- Attends and actively participates in customer, company and industry sponsored events and meetings.
- Based on clinical support, supports sales team in gathering information about next tenders and negotiation opportunities.
- Develops and implements a proactive plan that involves service support, with Regional Sales Manager and team members, to increase the quality of service to customers.
- Performs procedural training, provides clinical support and therapy development and consequently manages clinical evaluation, with AM support, to deliver excellent product in-servicing and product evaluations and ultimately secure BSC market share.
- Records customer information and activities in Company’s CRM system as an alignment tool with other roles
- Performs periodic update with respective Sales Force and Commercial Contracting organization.
Quality System Requirements
In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
For those individuals that supervise others, the following statements are applicable:
- Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the Quality Policy.
- Establishes and promotes a work environment that supports the Quality Policy and Quality System.