Job Title: Waiter
Location: On site
Job Type: Seasonal
Company Description:
Miraggio Thermal Spa Resort is a dynamic and innovative resort committed to
excellence and growth. We are seeking a highly motivated Waiter/Waitress to
make a memorable dining experience.
Job Role: As a Waiter/Waitress at Miraggio Thermal Spa you
are an integral part of the dining experience, responsible for providing
exceptional guest service to our guests. Your role is to ensure that guests
have a memorable and enjoyable dining experience by taking orders, serving
meals, and accommodating special requests.
Key Responsibilities:
- Guest Welcome: Greet guests as they
arrive at the restaurant and provide menus.
- Order Taking: Take
guests' food and beverage orders, ensuring accuracy and noting any dietary
restrictions or special requests.
- Food and Beverage Service: Serve
meals and beverages promptly and accurately, following established presentation
and service standards.
- Menu Knowledge:
Familiarize yourself with the restaurant's menu, including daily specials and
wine selections. Describe and recommend menu items to guests.
- Guest Service: Provide attentive and
personalized service to guests, offering recommendations, answering questions,
and ensuring an enjoyable dining experience.
- Table Maintenance:
Maintain clean and well-organized dining tables, including setting and
resetting tables and ensuring proper tableware and condiments are available.
- Order Accuracy: Verify the accuracy of orders before serving them to guests. Address any
discrepancies or issues with orders promptly.
- Cash Handling:
Process guest payments accurately, handle cash, credit cards, and mobile
payments, and maintain a balanced check or cash drawer.
- Upselling: Suggest additional items or
special promotions to enhance the guest experience and increase revenue.
- Teamwork: Collaborate with kitchen staff
and other service team members to ensure efficient service and a seamless
dining experience.
- Special Requests:
Accommodate special guest requests, such as dietary preferences, allergies, or
personalized dining experiences, with a focus on exceeding customer
expectations.
- Safety and Cleanliness:
Follow hygiene and sanitation standards, including personal hygiene and the
cleanliness of dining areas.
Qualifications:
- High
school diploma or equivalent. Additional hospitality education or service training
is a plus.
- 1 year
minimum experience on similar position , leadership in hospitality strongly
required
- Excellent
knowledge of Greek and English languages. Third language will be considered
accordingly.
- Exceptional
communication
- Familiarity
with POS (Point of Sale) systems for order processing and cash handling.
- Ability
to prioritize tasks, work under pressure with provided resources, manage
workload using own initiative and sufficiently cover a multitask position.
- Availability
to work in shifts, including evenings, weekends, and holidays.
Additional Information:
We offer a competitive compensation package, including salary, benefits,
and opportunities for professional growth. We are an equal opportunity employer
and are committed to diversity and inclusion in our workforce.
If you are dedicated to
delivering exceptional guest experiences join our team and be part of our journey towards excellence!
All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.
We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).