Swedish speaking Customer Care Agent (full time)

A multinational Contact Center Provider for well known international firms is seeking to expand its Customer Care department.

Workplace location: Client’s regional offices at south suburb of Athens.

Your job will be to successfully handle Customers’ enquiries and requests, via phone, emails and chat applications, as a first point of contact for Swedish speaking clients. You will have to process the enquiries and do the data input through a CRM and report any complex issues to the team’s Supervisors. Overall, you will be required to provide top quality customer service skills. 

• You should be able to communicate (both orally and written) at Swedish language at a fluent / native level.
• Knowledge of English language is also mandatory as initial job training will be held in English. Successful applicants will be asked to demonstrate their language knowledge through testing. 
• Graduate of High School (at least)
• Higher than a normal user PC technical skills
• Knowledge of technical issues (resolving software related problems etc.) will be highly appreciated
• Characters with passion for providing excellent customer and team players are welcomed

• Gross Salary 1.300 €
• Competitive Bonus Scheme (200€ in vouchers upon training completion+300€ in vouchers after 7 months) 
• Relocation package provided (Flight ticket, taxi, 2 weeks accomondation)