Reservations Executive

Horizone is looking for a Reservations Assistant to join our team based in Thessaloniki! Having a portfolio with over 55 brands, Horizone offers high quality Sales & Reservations Management services to Hotels & Boutique properties across Greece.

Role: Reservations Executive

How will it be like to work for Horizone?
• Join a professional and friendly environment located in the city center
• Become a member of a developing organization, where the people are the main asset
• Continuous training & improvement

What will I be doing?

• Responsible to reply email requests and phone calls
• Support Front Office departments or hoteliers
• Data entry in PMS
• Reply to every message or request through different extranets
• Work closely with the Sales Manager and assist in the formulation of accommodation packages
• Perform all administrative duties related to bookings (deposits/modifications etc)

What are we looking for?

• Bachelor’s Degree in Hospitality, Business, Economics or related field.
• At least 2 year previous experience in a Reservations Department or Front Office. Multi property reservations management will be considered as a strong asset.
• Basic knowledge of Microsoft Office, PMS, Channel Manager & IDS/ OTA’s Extranet systems will be a plus
• Ability and passion for team collaboration and development
• Excellent organizational and communication skills with a high level of accuracy
• Excellent knowledge of English
• Ability to work under pressure
• Friendly, confident and polite

What benefits will I receive?

• Competitive remuneration package
• Performance based rewards and benefits
• An opportunity to be a part of a cohesive team with specifications to build a successful career
• The opportunity to engage in a diverse and challenging work environment