Field Service Engineer

LMW is seeking a Field Service Engineer on behalf of a leading company in security & inspection industry to join their dynamic team.

The company provides the most advanced technology, superb products and integrated solutions in the security inspection industry to customers from more than 140 countries and areas in the globe. Covering Civil Aviation, Customs, Railway, Highway, Urban Railway, Logistics, Judiciary, Big Events and other security areas, the company helps customers in keeping the homeland security and people safe.

In this role you be responsible for the installation, maintenance and repair of our systems. This position will require being part of an on-call roster that will necessitate being on-call (on a rotational basis) during national holidays. Applicants will also be required to travel occasionally.

Responsibilities

• Respond in the first instance directly with the customer by phone, if a solution cannot be found over the phone, then on-site response will be required.
• Monthly maintenance on our products.
• Working within our Athens team as part of an on-call schedule to together provide 24/7 on-call response.
• Occasional travel will be required for both training and additional support for our install base outside of Athens.

• Prior experience in technical roles with emphasis on fault finding and troubleshooting roles.
• Ability to diagnose and rectify faults on mechanical, electrical, electronic and computer systems.
• Excellent communication skills in English.
• Ability to be self-motivated when working alone and have good collaboration skills when working with other team members.
• Good customer communication skills.
• Working mainly on an on-call basis together with the rest of the team providing 24/7 coverage 365 days a year.

The company offers a competitive compensation and benefits package, as well as the opportunity of working in a constantly growing and modern environment, with career development prospects.