Luxury boutique hotel IKIES SANTORINI seeks to employ a talented and dynamic
Night Auditor
DUTIES:
- Oversee the front office during the overnight shift
- Greet and welcome guests upon their arrival and provide exceptional service
- Accurately complete assigned duties such as check-ins, check-outs, email, and phone handling
- Address all issues and concerns in a timely and guest-satisfying manner
- Perform end of day duties, prepare reports, and complete all other department’s operations assigned
- Manage the front office during night shift by ensuring compliance with all internal and external policies, procedures, and standards
QUALIFICATIONS:
- Experience of at least 2 years in similar position in 4/5-star hotels
- Degree/Diploma in Hospitality/Tourism
- Spoken and written fluency in English (additional language knowledge will be considered an asset)
- Computer literate, knowledge of hotel software is desirable
- Superior customer service and communication skills
- High sense of discretion and attentiveness with hotel guests
- Team spirit, professionalism, and reliability
- Strong organizational, follow-up and problem-solving skills
BENEFITS:
- Attractive remuneration and benefits package according to qualifications.
- Accommodation, meal plan and day-off during operating season
- Training and advanced opportunities for professional growth