Helpdesk Agent (fixed-term contract) (code: S- 722: 73991)

Adecco HR is the global leader in HR services, certified in Greece with ISO 9001:2008 in the fields of search and selection services and temporary placement. Adecco is currently seeking, on behalf of its client, a global company in Money transfer services, for a dynamic professional to cover the following position:

Helpdesk Agent (fixed-term contract) (code: S- 722: 73991)

Job Description

·       Responds to requests for technical assistance via phone or electronically

·       Diagnoses and resolves technical hardware and software issues

·       Advises users on appropriate action

·       Installs and supports POS equipment via phone

·       Degree in Information Technology

·       Strong experience of Microsoft Operating systems (XP, Vista, 2000, Win7, Win 10) and Internet Explorer config features

·       Knowledge of Java and major antivirus apps will be an asset

·       Excellent English and Greek communication skills

·       Understanding of relationships between hardware and applications

·       Work experience in customer service will be an asset

·       customer service orientation

·       problem- solving ability

·       Competitive remuneration package

·       Pleasant and dynamic work environment

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

All applications are considered as strictly confidential.