Θέσεις εργασίας στην Ελλάδα
14/11/2024

Concierge Agent - KOS

Τουρισμός - Ξενοδοχεία

Πόλη ΚΩΣ
Απασχόληση Πλήρης απασχόληση
Επίπεδο Σπουδών ΙΕΚ

Περιγραφή

Pioneering for the last 45 years, Mitsis Group is the largest privately owned hotel chain in Greece, driven by its customer-centric philosophy, family care and authentic Greek identity.

With 23 hotels, 15 of which are privately owned, 5 leased and 3 under management, 8,000 rooms and over 5,000 employees in 8 destinations throughout Greece, namely Athens, Piraeus, Corfu, Crete, Kamena Vourla, Kos, Rhodes and Santorini, the Group offers a rich mix of hospitality with exceptional services, Unique locations, impeccable facilities, sophisticated gastronomy and a wide range of choices and experiences to its customers.

Through a family and pleasant working environment, we transform each of our guests into honorary guests, offering unforgettable memories of a lifetime!

Mitsis Group offers new jobs in its hotels:

Concierge Agent-KOS

Location: KOS

Employment Type: Contract

Ref: HO/ COK

Position Scope

To ensure that we, along with our network of partners, provide efficient, prompt, and professional services that meet and exceed our guests’ expectations.

Key Responsibilities

  • Operates the Mitsis Concierge platform
  • Understands customer’s needs and provides personalized solutions regarding activities, facilities and services provided by the hotel
  • Acts as the point of reference for guests who need assistance or information and attend to the wishes and requirements
  • Collaborates with reception staff to meet guests' needs
  • Optimizes revenue through sales of concierge services

Απαραίτητα Προσόντα

Qualifications

  • Degree or Certificate in Hospitality and/or related field (preferred)
  • Hospitality experience anticipating the needs of hotel guests is needed. Previous experience in a similar role is preferable
  • Excellent knowledge of Microsoft Office programs (Word, Excel, PowerPoint etc.)
  • Business fluency in spoken and written English (proficiency diploma required)
  • Knowledge of an additional language would be an asset

Skills

  • Sales and business-oriented with exceptional organizational skills and attention to detail
  • Customer service-oriented with impeccable communication skills and a willingness to go the extra mile
  • Ability to build strong working relationships and have an approachable and professional manner
  • Strong initiative and proactiveness in a team environment

Παροχές

What we offer

  • Competitive remuneration package.
  • Working in a group with anthropocentric perception.
  • Continuous training according to the standards and dynamic development of the company.
  • Prospects for professional development in an ever-growing group.

Create your own professional story #createyourcareerstory and join a team of 5,000 members at Mitsis Hotels!

For all applications and information submitted, absolute confidentiality will be maintained.

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