About the Role
Join our team as a Reservations Agent, where you’ll play a vital role in managing international tour bookings and ensuring exceptional experiences for our clients. If you’re organized, detail-oriented, and passionate about travel, this is your chance to thrive in a dynamic industry.
Responsibilities
- Act as the primary point of contact for clients, providing outstanding support and addressing inquiries in professional English
- Handle reservations for international tours, ensuring accuracy and alignment with client preferences and requirements
- Build and maintain strong relationships with overseas tour operators, agencies, and suppliers to secure bookings and strengthen partnerships
- Develop and optimize travel itineraries to ensure smooth logistics and efficient time management
- Collaborate with accounting teams to oversee invoicing and maintain precise financial records
- Manage and resolve any issues or changes related to reservations, ensuring client satisfaction at every step