IT Infrastructure Administrator

Euromedica Group manages one of the largest Primary and Secondary healthcare networks in Greece. The Group provides its services through an extensive network, consisting of diagnostic centers, general clinics as well as rehabilitation center and assisted reproduction unit in major Greek cities. We are currently looking to hire for our Headquarters in Athens:

Group IT Infrastructure Administrator
The role is Office based and reports to ΙΤ Infrastructure Head

Main Responsibilities:

• Management, administration & monitoring of the Central HW infrastructure & Servers hosted in the Data Center, on Microsoft Azure Cloud or residing locally on the Sites (availability, backups, performance tuning, upgrades, etc.).
• Management of the Group’s MS 365 platform and working environment (Emails, Office, OneDrive, SharePoint, Teams, user licenses and access rights, etc.) and monitoring of the relevant user licenses &contract.
• Domain User accounts & email accounts administration (creation, deletion, user privileges, group emails, mailbox sizes, etc.).
• File services, management of user access rights to file services.
• Management of Corporate network (WAN & LAN) and relevant infrastructure: domains, VLANs, switches, access points, etc. Monitors performance & availability, executes upgrades and/or redesigns according to business needs.
• Management of printers via related MPS contract.
• Creates technical specifications for the procurement of IT HW & infrastructure, supports IT Infrastructure Head in technical evaluation of Vendor offers.
• Participates in all IT infrastructure projects at Group-wide span: replacement of PCs, replacement of switches & access points, DR, migration of legacy PACS systems, etc.
• Management & support of End user devices in coordination with end user support team (both in-house and outsourcing): PCs, laptops, printing, admission tablets, queuing systems, speech systems, etc. Provides remote end user support if/when the local (1st level) IT support team is not available.
• On-site end user support of HQ offices: PCs, printing, internet, email, etc.
• Remote end-user support of users in DCs and Clinics whenever necessary.

• Experience 3 to 5 years as IT systems/network administrator or similar roles.
• Experience in daily 1st level support of user systems (Windows – Office Apps)
• Experience in MS365 cloud environment (Entra – Intune)
• Experience in Windows Server based environments (client-server)
• Knowledgeable in Virtualization techniques – environments in HA
• Proficient in administration of mail accounts, aliases, user groups, etc (Exchange)
• Knowledgeable in Teams – Sharepoint – Onedrive cloud environments
• Proficient in managing Active Directory (users, groups, policies) both on-premises and on cloud
• Experience with networking technologies (TCP/IP, DNS, DHCP, VLANs)
• Hands-on experience in managing ISP routers, switches, wifi (e.g., Cisco, Fortinet)
• Competence in managing NAS, including user creation/deletion, privilege assignments, and regular backups
• Knowledgeable in maintaining networks across various locations (MPLS – SDWAN)
• Familiarity with GDPR/BDP requirements
• Problem-Solving: Strong analytical and troubleshooting skills.

Desired qualifications:

• Experience and know-how in the Healthcare Services Sector (primary and secondary Healthcare Services).
• Is familiar with ERP, HIS, RIS, RIS, PACS and BI Business Applications.
• Technical knowhow in Microsoft PowerBI platform and reporting tools.
• Familiarity with the Microsoft 365 environment.

• Competitive salary and benefits package.
• A collaborative and dynamic work environment.
• The chance to work with a leading company in the healthcare industry.
• A supportive and inclusive company culture.