Operations Manager

Are you an experienced hospitality person who loves to provide high quality services and memorable experiences to our guests? 

Iolida Corfu Resort & Spa by Smile Hotels looking for a Hotel Operations Manager.

Your main responsibilities as a Hotel Operations Manager will be:

• Oversee the daily operations of the hotel.
• Supervise all departments including Housekeeping, Maintenance, Front Desk and Food and Beverage.
• Ensure compliance with standards of service and operating procedures.
• Manage and motivate the operational team.
• Train and develop staff to deliver exceptional service to all guests.
• Develop and implement strategies to improve efficiency and maximize profitability.
• Liaise with other departments to manage guest expectations and resolve any issues.

• A bachelor's degree in Hotel Management, Hospitality Management, Business Administration, or a related field.
• This experience should include supervisory roles in various hotel departments
• Strong leadership and management skills to oversee and coordinate various hotel functions and ensure the overall success of operations.
• Effective communication skills for working closely with department heads, external parties, and the hotel manager, and for addressing and troubleshooting operational issues.
• A customer-centric approach, focusing on delivering the target customer experience and maintaining high service and hospitality standards.
• Preferred experience on Food & Beverage positions.

• Competitive remuneration package & benefits
• Career advancement in a fast-growing organization
• Continuous learning & development within a transparent & inclusive working environment
• Collaborative working environment

Information

Konstantinos Tsitsimelis

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.