Optimal HR Group, on behalf of its client, a multinational company that specializes in multilingual services, is looking to recruit Italian Speaking Customer Care Agents.
The candidate will be responsible for:
- Answering incoming calls
- Providing personalized solutions for each client
Requirements:
- Excellent knowledge of the Italian language (spoken/written)
- Good knowledge of the English language
Additional Qualifications:
- Prior experience in a call center will be considered as a plus
- IT literacy
- Excellent communication and interpersonal skills
- Strong customer orientation, understanding customer needs
Benefits:
- Competitive remuneration package
- Bonus Scheme
- Meal Vouchers
- Private Health Insurance
- Company’s premises are easily accessible via public transportation
- Work from home