Do you want to work in an energetic and expanding global technology company where you can be yourself at work?
Our client is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, and Singapore. Develops technology solutions for the shipping industry and are a leader in the sector.
What will you be doing?
We are looking for enthusiastic and creative technical support engineers to be part of our growing team. You will be a member of our Technical Support team that provides five-star customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet their expectations. Your focus area will be to provide technical service-related support to the customers for all our products and services, mainly in network and system related issues. You will also be responsible for monitoring the smooth operation of our products. The department works on a 24/7 shift schedule where the out of office hours shifts, including weekends, bank holidays & night shifts are remote.
The role is on-site in Pireaus, Greece.