Company: The Lemon Tree & Co.
Location: Athines By The Sea, Voula
About Us:
At The Lemon Tree & Co., we are committed to providing our guests with exceptional dining experiences through our innovative culinary creations and warm hospitality. Located in Athines by The Sea, Voula, our restaurant prides itself on using fresh, locally sourced ingredients to craft dishes that tantalize the taste buds and leave a lasting impression.
Position:
We are seeking an experienced Reservations Supervisor.
Responsibilities:
- Answer phones and assist guests in
handling reservations
- Respond to emails with reservation
information, confirmations, and additional details
- Ensure that all customer inquiries
are handled timely, efficiently, and with care
- Be fully aware at all times of the
rates and booking status of the
restaurant
- Maintain
effective office administrative procedures within the department
Requirements:
- Proven experience as a
Reservations Manager in restaurants
- Excellent Knowledge of English.
Knowledge of additional foreign languages will be considered as an advantage
- Outstanding attention to detail,
encouraging a culture of high standards throughout the team
- Experience of working in a highly
customer focussed service delivery role
- Excellent problem solving and
customer service skills
- Degree
in Hospitality/Tourism is an asset