Searocks Villas Exclusive Resort, a
luxurious seaside retreat in West Mani (Kitries), is seeking a dedicated and
experienced Operations Manager. This is an excellent opportunity to lead
a high-performing hospitality team in a stunning coastal setting.
Position Overview
The Operations Manager will oversee
the daily operations of the resort, ensuring exceptional service, seamless
coordination across departments, and an outstanding guest experience. This role
involves managing front desk operations, housekeeping, maintenance, and overall guest satisfaction, while providing leadership and support to the
resort staff.
Key Responsibilities
- Ensure the highest standards of service, cleanliness, and
maintenance across all villas.
- Oversee front desk operations, managing reservations and
guest services to deliver an exceptional hospitality experience.
- Lead and coordinate all resort departments, fostering strong
communication and teamwork.
- Supervise and support the execution of special events and guest
experiences.
- Enforce hygiene and operational standards in accordance with
company policies.
- Identify opportunities for improvement in service delivery and
operational efficiency.
- Prepare and analyze operational reports, ensuring key
performance indicators are met.
- Address challenges proactively, ensuring smooth day-to-day
operations.
Requirements
- Degree or Diploma in Hospitality Management or a related
field.
- Hands-on experience in hotel operations and guest services.
- Strong leadership, communication, and organizational
skills.
- Previous experience in a luxury hotel or resort is
highly desirable.
- Fluency in Greek and English (additional languages are
an advantage).
- Proficiency in hotel management software and MS Office applications.
- A strong commitment to delivering an exceptional guest
experience.
What We Offer
- Competitive salary based on
qualifications and experience.
- On-site accommodation at the
resort.
- The opportunity to work in a prestigious resort in a beautiful coastal location.
If you are an experienced hospitality
professional looking to take on a leadership role in an exclusive resort, we
would love to hear from you.