TOR Hotel Group is a
family-owned business with a long heritage in hospitality, which dates back to
1925 and the opening of the first luxury hotel in Thessaloniki. Since then, the
Tornivoukas family has continued its long tradition with the creation of 5
unique hotels in Northern Greece.
Join
Eagles Resort team in a fast growing working environment
as a
Front Office Agent
Location: Ouranoupolis, Halkidiki
Key Responsibilities:
- Ensure a polite and warm
welcome to all guests, manage all department’s related operations (check
in/out, payments, keep front desk tidy, answer and redirect all incoming calls
and e mails, receive letters or packages and distribute them)
- Build full knowledge of Resort
and hotel facilities, services and local area
- Upsell additional Resort
facilities and services
- Monitor front office expenses,
order material supplies and all necessary hotel documents
- Maintain at all times a high
standard of personal appearance and hygiene
- Ensure excellent response to
all guest requests / complaints; maintain confidentiality of guests information
and follow proper protocol
Qualifications / Personal characteristics:
- Minimum 2-3 years of experience
in a similar position ideally within a 5* Luxury Hotel
- Excellent knowledge of English
language; a second
language (German, Russian or French) will be considered
as an asset
- Computer literacy and
experience in Opera / Fidelio programs
- Strong interpersonal and
organizational abilities, problem solving person
- Degree / Diploma in Hotel
Management
- Pleasant personality with
enviable customer service skills, a team player passionate about the job and
focused on providing high quality results
Benefits:
- Competitive salary remuneration
- Career development in a fast
paced growing work environment
- Daily meals and accommodation
- Training opportunities
TOR Hotel Group is an equal opportunity
employer committed to hiring a diverse workforce and sustaining an inclusive
culture.We are proud to offer excellent and
professional working environment and further career development to passionate
professionals.
www.torhotelgroup.gr/career