Θέσεις εργασίας στην Ελλάδα
2/11/2024

Assistant Front Office Manager

Τουρισμός - Ξενοδοχεία

Πόλη ΖΑΚΥΝΘΟΣ
Απασχόληση Μερική απασχόληση
Επίπεδο Σπουδών ΑΕΙ

Περιγραφή

Lesante Collection is a prestigious, family-owned group of luxury hotels in Zakynthos, Greece, offering a refined escape in three exceptional properties. Each hotel, from the fam- ily-friendly Lesante Classic to the adults-only Lesante Blu and the culturally immersive Lesante Cape, boasts a unique blend of elegance and comfort. With award-winning accom- modations, suites, and private villas, guests can enjoy everything from traditional Greek fare to world-class fine dining. Lesante Collection sets the standard for hospitality in the Ionian, where luxury meets local charm.

Key Responsibilities:

  • Reporting to the Front Office Manager
  • Ensures implementation of brand standards from all employees in charge
  • Overlooking all procedures, at the Front Desk, check in/outs, open & closing cashier, complains handlining, FHR (AMEX) standards, LHW standards
  • Manages and motivates the teams in order to improve sales and quality
  • Monitor level of customer service by analyzing Guest Satisfaction
  • Maintain effective communication with all related departments
  • Ensure all employees adhere to company grooming standards
  • Leads by example demonstrating self-confidence, energy and enthusiasm

Απαραίτητα Προσόντα

Best Candidate’s profile:

  • Degree in Hospitality / Tourism
  • Minimum of 2 years’ experience in a comparable position in luxury hotel operations
  • Computer Literacy and familiarity with Hospitality software (Opera, Fidelio)
  • Fluency in Greek and English an extra language would be a plus
  • Prior LHW experience, in a similar position would be considered an asset
  • Hands-on leader
  • Dedication and willingness to go above and beyond
  • Passion for delivering exceptional levels of guest service

Παροχές

Lesante Collection offers:

  • Competitive remuneration package including accommodation
  • Career development opportunities
  • Continuous training
  • Friendly work environment

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