E-Commerce Specialist

Our company, a leader in the sales of sports shoes, clothing and equipment in the Balkan market, is looking  for an E-Commerce Specialist for our headquarters in Glyfada.

Responsibilities:

Responsible for planning, implementing, and optimizing all sales processes and procedures on the webshop, collaborating with cross-functional teams to align strategies with business objectives. Utilizes data-driven insights to continuously monitor and evaluate sales performance, driving improvements to maximize effectiveness and revenue generation.

• Monitoring and achieving KPI parameters for online shops.
• Tracking, analysing, improving, and reporting on all parameters affecting sales.
• Knowledge and application of pricing policies, price control on the webshop.
• Monitoring, analysing, and reporting on competition.
• Inventory control and management on the webshop in line with business requirements.
• Planning sales activities on the webshop.
• Enhancing and controlling the webshop from a sales perspective.
• Implementation and monitoring of brand-provided guidelines.
• Applying company standards and controlling the visual appearance/identity of the webshop.
• Leading and participating in strategic projects for eComm

Requirements:

A relevant diploma or certification in Business Administration, Marketing, E-commerce, or a related field.
Additionally, specialized training or certifications in sales management, e-commerce, or digital marketing are advantageous.

• Minimum of two (2) year of experience in e-commerce sales management or a related field.
• Proven track record of achieving and exceeding sales targets in an online retail environment.
• Experience in analysing sales data, identifying trends, and implementing initiatives to optimize sales performance.
• Basic understanding of e-commerce sales principles and strategies.
• Ability to analyse simple sales data and metrics to inform decision-making.
• Familiarity with basic pricing policies, inventory management concepts, and competitor analysis.
• Basic proficiency in using e-commerce platforms and sales management tools.
• Willingness to learn and adapt to changing market trends and sales techniques.
• Problem-solving skills to address minor challenges in the sales process.
• Collaborative mindset to work effectively within a team environment.
• Customer service orientation with a desire to provide satisfactory experiences for online shoppers.

Competences:

• Teamwork: Capacity to collaborate effectively with colleagues, contribute ideas, and support team goals.
• Initiative: Willingness to take proactive steps, show enthusiasm, and contribute positively to work tasks.
• Communication: Clear and concise communication skills to convey information and ideas effectively within the team and with customers.
• Problem-Solving: Ability to identify issues, analyse situations, and propose practical solutions with guidance from more experienced team members.
• Attention to Detail: Ability to accurately follow instructions, complete tasks with precision, and maintain quality standards.
• Adaptability: Readiness to adjust to changing priorities, tasks, and responsibilities as required by the evolving needs of the role.

Benefits:

• Inclusion in corporate benefits and perks
• Continuous training
• Work in a dynamic and fast-paced environment
• Great potential for growth within the company