The IPBM is responsible to manage a set list of HP Supplies partners (list provided by HP) so that each IPBM achieves their individual quarterly revenue sell out target. The partners are chosen mainly with the ambition of penetrating the CEP and MM End User segments. The structures operate on selected lists of partners held in accounting with the objective of developing HP Supplies sales.
Responsibilities
- Manage a partner set of supplies specialist resellers.
- Articulate clearly Partner Program value proposition.
- Respond in a timely and accurate manner to calls/e-mails from resellers, routing onwards if appropriate. Follow up if time needed to find appropriate answer.
- Provide basic general information on products for inbound and outbound calls or e-mails.
- Detect High Business Opportunities.
- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns.
- Process callout campaign based on a predefined list of resellers.
- Process specific marketing on products and services.