Hotel Operations Manager

Are you an experienced hospitality person who loves to provide high quality services and memorable experiences to our guests? A 5* hotel is looking for you.

Responsibilities:

• Ensure that Hotel delivers the target customer experience and brand standards
• Addressing and troubleshooting any issues arising in hotel operations
• Collaborating with external parties such as suppliers, travel agencies
• Ensure seamless communication and coordination between departments (front office, food and beverage, housekeeping, etc.)
• Organize regular meetings between the Departmental Heads and between the Dep. Heads and the Hotel Manager
• Identify areas for process improvement to optimize workflow
• Assist in managing the hotel's budget, including revenue and expenses
• Monitor and control operational costs and implement cost-saving measures when necessary
• Organize training programs to enhance employee skills and improve service quality

• A bachelor's degree in Hotel Management, Hospitality Management, Business Administration, or a related field
• A minimum of 5 years of relevant experience in hotel management and operations.
• This experience should include supervisory roles in various hotel departments
• Strong leadership and management skills to oversee and coordinate various hotel functions and ensure the overall success of operations
• Effective communication skills for working closely with department heads, external parties, and the hotel manager, and for addressing and troubleshooting operational issues
• A customer-centric approach, focusing on delivering the target customer experience and maintaining high service and hospitality standards

Experience:

• A minimum of 5 years of relevant experience in hotel management and operations.

• Competitive remuneration package & benefits
• Career advancement in a fast-growing organization
• Continuous learning & development within a transparent & inclusive working environment
• Collaborative working environment
• Single accommodation & meals

Skills:

• Flexible to relocate in Paros during the summer months