Market Operations Manager (IKEA HERAKLION STORE)
Do you believe in
empowering people, taking ownership, and following through on decisions that
make a real impact?
Does your passion for home
living and retail drive you to make every customer experience exceptional?
ManpowerGroup Greece, on
behalf of its client, IKEA, the world’s leader in life at home, is looking for Market Operations Manager.
📌 Location: Heraklion, Crete
📍 Working Model: On-site
🖋️You will be reporting to: Market Manager
You will be responsible:
- To ensure that all company, legal and health
& safety guidelines are followed in all areas of responsibility and at all
times (Logistics, Cash line, Customer Service, Exchange & Returns, Ikea Food
& Beverages).
- To ensure an effective ordering and logistics
process so as to optimize the cost of goods sold & availability.
- Ensure the best possible customer service and
have customers in focus as your first priority.
- To ensure that the external services partners
performance corresponds to the agreed objectives.
- To support the implementation of the Store
Operating plan adhering to the agreed Divisional Actions.
- To monitor & follow up all store’s operating
costs & P&L elements of the respective divisions.
- To closely monitor, control and improve all
operating costs and KPIs’ related to the area of responsibility.
- To lead the budgeting process in the store
ensuring that all managers with budget responsibility receive clearly
documented goals, of the respective divisions.
- To develop and maintain a motivated team
capable of achieving the agreed objective.
What we are looking for:
- University Degree
- Post Graduate degree in Management, will be considered as an
asset
- Very Good command of the English language
- Very Good use of MS Office
- Knowledge of the Retail Market
- Very good communication and interpersonal skills
- Very good planning, organizational and follow up skills
- Team oriented personality
- Achievement drive, analytical and numerical abilities
- Ability to work under pressure and strict deadlines
Compensation Package and Benefits:
- An exciting and empowering work environment at one of the
leading group of companies in Greece and the Balkans in providing quality
consumer durable goods.
- A diverse group of people who value working together.
- An open and inclusive culture where you can be yourself.
- And as the world’s leader in life at home, you will have
exceptional opportunities to grow and develop together with us.
👥 Recruitment Process:
If you are interested in this
role, feel free to apply directly. Our consultants will contact the candidates
who meet the profile’s requirements to arrange an interview.