Czech & Slovak speaking Customer Care Agents (full time)

A multinational Contact Center Provider for well known international firms is seeking to expand its Czech and Slovak Customer Care departments.

Workplace location: Client’s regional offices at south suburb of Athens.

Your job will be to successfully handle Customers’ enquiries and requests, via phone, emails and chat applications, as a first point of contact for Czech or Slovak speaking clients. You will have to process the enquiries and do the data input through a CRM and report any complex issues to the team’s Supervisors. Overall, you will be required to provide top quality customer service skills. 

- You should be able to communicate (both orally and written) at Czech or Slovak at a fluent / native level
- Knowledge of English language is also mandatory as initial job training will be held in English
- Successful applicants will be asked to demonstrate their language knowledge through testing.
- Graduate of High School (at least)
- PC literate
- Knowledge of technical issues (resolving software related problems etc.) will be highly appreciated
- Characters with passion for providing excellent customer and team players are welcomed

- Gross Salary 1.050 €
- Competitive Bonus Scheme
- Relocation package provided