Are you ready to step up and become the leader of your own counter? Is taking ownership and managing a team, one of your many dreams?
Then this could be an opportunity of a lifetime.
The Estée Lauder Companies Inc. is one of the world’s leading
manufacturers, marketers, and sellers of quality skin care, makeup, fragrance,
and hair care products. Le Labo is a niche perfume company, born in Grasse and
raised in New York City.
We sparked a revolution over ten years ago and today we remain unconventional
in the luxury perfumery market. Every fragrance is fleshly hand-blended, and
each label is personalized before the eyes of our clients at the moment of
purchase. Mindful in everything we do – from fragrances creations to where we
choose to open a new boutique – our primary mission is to share the beauty of
our craft with the world. It is more than just product; Le Labo offers
sensorial experiences, memories and a point of view. It is a lifestyle.
The Role
As a Counter Manager, you will be responsible for all areas in the
business. From achieving sales’ targets to running operations in store, you
will as well lead and develop a team of sales assistants and create memorable
shopping key moments to all customers!
The position is a full time position in Attica, Athens. The potential start
date will be 1st April 2025.
Main Responsibilities
1.Store Operations – With great operations come great results.
- Maintain and set an example of outstanding
customer service in a positive and inspiring atmosphere.
- Track of sales, monitor KPI’s and communication
of business results.
- Follow the business trends and create action
plans to generate incremental sales.
- Maintain and monitor inventory levels.
- Create and plan event strategies for the fiscal
year in accordance with the product and collection launches and key
shopping moments.
- Optimize the store’s schedule according to peak
hours.
- Maintain excellent visual merchandizing and
hygiene standards at all times.
2.People Management – Our colleagues are the heart of the store.
- Be responsible for the full cycle of
recruitment.
- Support and develop the team in selling
techniques and product knowledge to ensure that teams consistently
welcome, inspire and personalize each experience.
- Continually conduct performance discussions and
provide constant feedback to ensure positive results.
- Proactively manage poor performance, addressing
attendance or conduct issues in line with Le Labo expectations,
utilizing the appropriate procedures and support.
- Build a good work environment ensuring that the
employees are thriving and take action in case of conflicts.
Qualifications
- Have a minimum of
high school diploma or have a certificate from a make-up school.
- Have +3 years of
working experience in retail sales preferably within the beauty sector,
with management experience.
- Are passionate about
art, design, fragrance and craftmanship
- Are business-minded
and aligned with KPI's set by the company.
- Have a proven track
record of meeting and exceeding sales targets and for delivering
exceptional customer experience.
- Have strong
multitasking skills
- Have excellent
communication, organization, delegation and time management skills.
- Very good knowledge of English.
- Very good knowledge of Microsoft Office
tools such as Outlook, Excel and Word and have experience with POS
systems.
- Able to work retail
hours.
- Familiar with Social Media platforms such as
TikTok and Instagram.
Your personality
- You are reliable, positive and proactive.
- You have strong leadership skills and lead people
by example.
- You are result-oriented and goal driven.
- Seeing someone win makes you proud - You value
your team's development and are always willing to help when someone needs
an extra hand.
- You are not afraid of making mistakes and being
part of the solution.
- You see change as an opportunity and can quickly
adapt to it.
What we offer:
- Working for the Estée Lauder Companies means that
you will be part of the global leader's journey in Prestige Beauty
- Competitive salary including a bonus opportunity
- Discounts on part of the company's product
portfolio
- Great training and development programs on a
professional and personal note and the opportunity to move to other market.
Next Steps
If
you are passionate about the world of fragrance and beauty, send us your CV
in English.