Field Services Technician

About us:
Enertel Ltd was founded in 2010 with headquarters in Athens. Enertel focuses on the Telecommunications, Energy and Shipping sectors by offering solutions and services to its customers that help them install and support their network infrastructure and protect and support critical infrastructure.

Enertel is characterized by its extensive knowledge of the provided systems and services.

Job Description
The Field Services Technician is responsible for the installation, preventive maintenance, scheduled and emergency services on Power Supply (UPS) products. Required training on the product and service will be provided.

• Render technical on-site and phone assistance to customers
• Perform general and preventive maintenance on Uninterruptible Power Supply systems
• Respond to emergency calls at customer’s request
• Strive to provide all customers a 'first time fix' for their equipment
• Provide accurate and timely communication to internal and external customers
• Keep current on Safety Field Change Notices and Service Tips
• Must have ability to regularly lift at least 20 kilos
• Valid driver’s license is required

• 3+ years of experience in relevant field
• Academic degree in Electrical Engineering or equivalent
• Render technical on-site and phone assistance to customers
• Perform general and preventive maintenance on Uninterruptible Power Supply systems
• Respond to emergency calls at customer’s request
• Strive to provide all customers a 'first time fix' for their equipment
• Provide accurate and timely communication to internal and external customers
• Keep current on Safety Field Change Notices and Service Tips
• Strong prioritization, organizational, and time management skills
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external stakeholders
• Knowledge sharing and collaboration skills
• Delivering results & meeting customer expectations
• Native in Greek and fluent in English

• Competitive remuneration Package
• Excellent growth and advancement opportunities
• Friendly and modern working environment

All CVs will be treated with strict confidentiality

Enertel is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, political affiliation, genetic information, or any other characteristic protected by law.

Unsolicited contact from 3rd party recruiting agencies to Enertel’s Human Resources team or Executive team is not permitted. Enertel recruiters or representatives always use Enertel.gr email addresses when communicating with potential candidates.